Office of Hospitality and Volunteer Services

Our Patients and Their Families Are Our First Priority

The Clinical Center's Office of Hospitality and Volunteer Services strives to make you, the customer, the first priority by providing exceptional customer service to all NIH staff, patients and visitors. We offer a wide array of amenities to ensure a positive experience for patients and their families, while also coordinating Hatfield conference rooms, Clinical Center special events and more.

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Hospitality Desk

Located throughout the hospital

Stop by the Hospitality Desk for help. Our friendly staff is available Monday through Friday from 6 am to 4:30 pm to provide assistance.

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Messenger and Escort Service

Helping patients

The Messenger and Escort Service is open 24/7 to provide patient escort services, as well as supplying related patient assistance and providing necessary services like sanitizing equipment and restocking materials.

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Volunteer with Us

Thank you for your interest in volunteering at the NIH Clinical Center.

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Meet Our Staff

Meet the staff of the Office of Hospitality and Volunteer Services.

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Edmond J. Safra Lodge

Offers a home-like place of respite for families and loved ones of adult patients who are receiving care at the NIH Clinical Center.

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NIH Patient Library

Your home library away from home.

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NIHCC TakeMeThere

Get the app and never get lost.

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West Drive Patient Entrance

Directions for patients and patient visitors to access the NIH campus.

Contact Us

Thank you for your interest in us. We'll do our best to be helpful.

Mailing Address

Office of Hospitality and Volunteer Services
NIH Clinical Center
10 Center Drive
Bethesda, MD 20892

Phone

301-594-3301

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The information desk in the main lobby at the NIH Clinical Center, with a clear protective barrier, office equipment, and a hand sanitizer station nearby.