Office of Hospitality and Volunteer Services

Our Patients and Their Families Are Our First Priority 

The Clinical Center's Office of Hospitality and Volunteer Services strives to make you, the customer, the first priority by providing exceptional customer service to all NIH staff, patients and visitors. We offer a wide array of amenities to ensure a positive experience for patients and their families, while also coordinating Hatfield conference rooms, Clinical Center special events and more.

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Hospitality and Volunteer Services Highlights

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Located throughout the hospital 

Hospitality Desk

Stop by the Hospitality Desk for help. Our friendly staff is available Monday through Friday from 6 am to 4:30 pm to provide assistance.

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Helping patients 

Messenger and Escort Service

The Messenger and Escort Service is open 24/7 to provide patient escort services, as well as supplying related patient assistance and providing necessary services like sanitizing equipment and restocking materials.

Discover

Edmond J. Safra Family Lodge

Offers a home-like place of respite for families and loved ones of adult patients who are receiving care at the NIH Clinical Center.

NIH Patient Library

Your home library away from home.

NIHCC TakeMeThere

Get the app and never get lost.

West Drive Patient Entrance

Directions for patients and patient visitors to access the NIH campus.

Thank you for your interest in us. We'll do our best to be helpful.

MAILING ADDRESS

Office of Hospitality and Volunteer Services
NIH Clinical Center
10 Center Drive
Bethesda, MD 20892

PHONE

301-594-3301